A 99.9% Server Uptime
Our cloud web hosting platform is based on a reliable, top–of–the–line hardware configuration and a strongly customized version of Linux. So, regardless of what your site is, or how many website visitors you have, or even if there’s a DDoS assault, our servers will stay up and running and your web sites will remain visible online.
Our Linux cloud web hosting service packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our guarantee remains unchanged.
A 99.9% Network Uptime
To be able to offer a top–quality web hosting service, you can scarcely count on the default network configuration in a datacenter. We’ve set up our own custom internal network so as to ensure the ultimate connection speed with the rest of the world.
And thanks to this, regardless of which data centers you choose: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done our best to lessen all potential risks with our cloud hosting packages and although we offer exceptional technical support, there are occasions when the client simply isn’t pleased with what we offer. Or he needs to upgrade to a more powerful web hosting solution, like a VPS server or even a dedicated server.
That’s the reason why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not content, we will give you a full refund.
24/7 Technical Support
If you have a hosting company, your tech engineers are of vital importance. This is the reason why we’ve conscientiously picked a very skilled group of technicians, each with lots of years of expertise behind his back. With their help, our company offers 24x7 support with each of our web hosting plans.
And not just that, we offer a 1–hour response time guarantee. All customer support tickets are answered in under an hour and our average support ticket response time is under 20 minutes!