Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour solution guarantee with all of our Linux cloud web hosting service packages, meaning each individual assistance request you email will undoubtedly be reacted to in less than 60 minutes max. Our support company members have been qualified to easily remedy any situation and to present you with timely advice on any difficulty that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is delivered by a team of proficient consultants that are prepared to answer your questions straight away. You are able to get in touch with the tech support team staff by launching a tech support ticket from your Control Panel or by sending us an email message. On business days, you may as well call us on the telephone or use the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • 1stHostingZone.com’s Control Panel delivers an extensive know–how base that is integrated into all parts. In each section, you will find a Help button which will load for you a selection of step–by–step courses on how to apply a certain element or perform a selected action. Additionally, we have made tutorial video clips that allows you to get a better idea of the Control Panel’s interface.