If you’ve never had a hosting account or you’re changing companies and the new one employs an interface that you haven’t seen so far, you may get baffled about how to perform a certain operation in your account or on your desktop computer. That’s the reason why, many web hosts have prepared a knowledge base, which presents the most frequent questions and issues related to the specific platform they use, instead of adding only general facts. Such a knowledge base will permit you to find the required information quickly and easily, so you will not need to dedicate loads of time and energy to stuff that might require something as simple as clicking a button or ticking off a checkbox. Thus, not only can you get things done, but you can also become aware of a lot of new and interesting details, both about the way you can manage your account and about the way the web hosting service functions as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you’ve bought your first cloud web hosting package through our company or have moved your site over to us, you’ll grow familiar with our platform and our in-house developed Hepsia hosting Control Panel very quickly as we have compiled a substantial web-based knowledge base where you can find all the information that you could ever need – both general info with regard to the hosting service as a whole and more concrete info about the separate functions that you can use and the obstacles that you could run into. The articles themselves are available in 2 locations. The whole article collection can be accessed through the Help section of the Control Panel. You can access relevant articles about the different features in each Control Panel section too. You can discover how to accomplish de facto everything, from enabling an .htaccess config file to managing an electronic mailing list, and all the articles offer exhaustive instructions, so you won’t ever become bewildered because of an ambiguous text. Certainly, in case you confront a more specific obstacle and you can’t find anything about it in our knowledge base, you can touch base with our client support staff members 24-7-365.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come with an elaborate article archive where you can find any information that you might require about our hosting services or about the Hepsia hosting Control Panel that we’re using. We’ve prepared it based on the feedback that we have obtained from our customers through the years and, hence, our articles touch on particular issues that you may come across and suggest the quickest way to resolve them, for example getting an HTTP 500 error message or being unable to send emails from your desktop PC although you have the correct settings. The articles are available in each single Control Panel section and you can consult them at any given moment. They can help you expand your knowledge not only about our services, but also about the web hosting service in general, as they feature how-to guidelines and general info such as what file access permissions or cron jobs are.