Service Uptime Guarantee in Cloud Web Hosting
We guarantee 99.9% network uptime for each cloud web hosting account on our servers. We use an avant-garde cloud web hosting platform where every part of the web hosting service is addressed by an independent set of servers, therefore if one server fails, the other ones in the cluster will take over instantly. The cloud platform also decreases the overall load greatly, therefore the hosting service is far more stable compared to a service through which everything runs on only one machine and your Internet sites will perform in the best possible way. We also have redundant Internet lines and diesel-powered backup generators to make sure that your websites will remain online no matter what. Software and hardware firewalls ensure the proper performance of the servers in the case of DDoS attacks while in the case of any software trouble, we have admins monitoring the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server solutions include a 99.9% uptime guarantee. As a matter of fact, you will not detect any downtime or service disruptions at all due to the fact that we use an innovative cloud platform and instead of managing everything on just one web server like most companies do, we have different clusters of servers that control each service - files, e-mails, CP, databases, and so on. We also have a custom load-balancing system, so our web hosting service is a lot more stable in comparison with what you would typically find on the market. To make sure that nothing will disrupt the work of your sites, our web server facilities have diesel backup generators and a few separate Internet providers. We also have hardware and software firewalls to stop DDoS attacks and professionals watching the servers 24/7 to tackle any software issue that may appear.
Service Uptime Guarantee in VPS Servers
When you obtain a Virtual Private Server from us, we guarantee that the physical hosting server your account is set up on will be up and running at least 99.9% of the time. While we are unable to control what you will do with your VPS and what you install on it, we are going to make sure that the main server will work 24/7 without any disruptions. Our facilities have a number of Internet providers as well as backup power generators to ensure the uninterrupted work of all machines placed there. When there is a problem with any virtual server on the physical one, we have a team of expert professionals to eliminate it in a very timely manner and to ensure that the other VPS server accounts on that web server will not be affected. We use only new, meticulously tested hardware components for all of the servers where new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Servers
While we cannot control what you do with your dedicated server, the types of offline software and / or script-driven apps you install on it or how frequently you reboot it, we can guarantee that it'll be accessible a minimum of 99.9% of the time. Your server is going to be situated in our state-of-the-art facility in downtown Chicago and its uptime and accessibility will be guaranteed by powerful diesel backup generators and several Internet providers, so no blackouts or other infrastructural problems will affect the proper functioning of your internet sites at any time. Our skilled crew of system admins will make sure that if your server freezes for some reason, it will be restarted promptly. To avoid any probability of malfunctions, we'll give you a server with new and thoroughly tested hardware components to be certain that all of your websites are going to be up and running no matter what.