Live Chat Support in Cloud Web Hosting
Together with the phone and ticket support, our company provides live chat support too. You will be able to contact us every single day, which includes holidays and weekends, and we will give you more information about the Linux cloud web hosting service that we provide in case you are not a customer yet, or about basic and billing questions in case you already have a user profile. Although for solely tech matters you will have to open a ticket to our technical assistance team, since such issues will require more time to be resolved, you may still get in touch with us through our live chat for some technical information. For instance, we can assist you to set up an e-mail address in your email client or troubleshoot a variety of issues, saving you lots of time. Even if our telephone lines are already off for the day, you can speak to a live person.
Live Chat Support in Semi-dedicated Servers
We offer live chat support as part of our services, which means that if you have any questions concerning our semi-dedicated servers, you can contact our customer care team whenever you need regardless if you've already obtained your account or not. Generally, the chat service is for billing, pre-sales and basic questions and issues, but we will assist you with quite a lot of tech questions too. We can help you select the right package for your websites in case you do not have an account yet, we can answer all the billing questions or issues you have or we can assist you with installing your new email address on your computer or smart phone - all of this will be done in a timely manner as our live chat service is accessible all day long, every single day. No matter when you require assistance, you're able to chat with a representative and save a long time.