You'll find plenty of cloud web hosting companies on the market today, however many of them are resellers that have limited resources, particularly in terms of support. One of the ways to distinguish them is the option to reach the company over the phone. The type of support that you can have through this way of communication may vary based on the supplier - a few of them provide experienced phone support, while others offer common and customer support only because some issues are more time-consuming and it's quicker to be resolved with a support ticket, especially if the situation has to be escalated. Still, it's good to find that you can contact your website hosting provider since there're various small problems that can be taken care of easily and timely through a telephone call, not mentioning that you're able to get more info regarding the services before you become a customer.

Phone Support in Cloud Web Hosting

If you choose to buy one of our Linux cloud web hosting service, you can get hold of our support crew over the telephone for 14 hours a day. We will help you select the ideal package for your web sites because we believe that it's better to discuss these issues with a live person. In case you already have an account, we're able to help you with all your sales/billing questions as well as general issues, even with some tech problems which do not involve a lot of time or escalation to a system administrator because it will be better to open a support ticket for time-consuming issues so as to have the entire correspondence in a single place. We have telephone numbers in the US, the UK and Australia, so you'll be able to call the one you prefer and talk with our representatives.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be sure that there is always someone to help you when you have any questions about the semi-dedicated server plans that we offer. Whether you'd like to find out more about the packages, you have some billing issue or some general problem, you can call us. Though some more complicated issues may need a ticket in order to give some time to our tech support team to analyze, we can help you with a lot of tech questions on the phone as well, saving you precious time and efforts. Since we have data centers on 3 different continents - in the U.S.A., Great Britain and Australia, we have local phone lines in these countries as well. In case you are in a different country, we have an international number where you'll be able to contact us.